Privacy Policy
Last Updated: [Insert Date]
Roslyn Loxton t/a The Empire of Love
ABN 87 177 446 359
Tannum Sands QLD, Australia
Contact: [email protected]

1. Overview
Your privacy matters deeply to us. At The Empire of Love, we’re committed to handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and the choices you have in relation to your data.
By visiting our website or purchasing our courses, programs, or digital offerings, you agree to the terms set out below.

2. What Personal Information We Collect
We collect only the information needed to deliver our services and improve your experience, including:
Your name and email address (when you subscribe, enrol, or contact us)
Payment information (processed securely through Stripe or PayPal)
Quiz responses, course comments, or feedback you voluntarily share
Technical data such as IP address and device type, collected automatically via Kajabi’s built-in analytics
We do not intentionally collect sensitive health or personal data beyond what you choose to share through reflections or course participation.

3. How We Collect Your Information
We collect information when you:
Subscribe to our mailing list or free offerings
Purchase a course, program, or product
Complete a quiz or submit reflective content
Engage with course discussions or leave comments
Visit our website (Kajabi automatically tracks some user activity through cookies and analytics)

4. How We Use Your Information
We may use your personal information to:
Deliver and manage your course access and account
Send you confirmations, updates, and reflective materials
Respond to your questions or support requests
Improve our offerings through anonymised feedback
Provide marketing updates (only if you opt in)
You can unsubscribe from marketing emails at any time by clicking the link at the bottom of our emails.

5. How We Store and Protect Your Information
Your data is stored within Kajabi’s secure servers, with payment details handled by Stripe and PayPal, both of which meet global PCI-DSS standards for payment security.
We take reasonable steps to prevent loss, misuse, or unauthorised access to your data. However, no online platform can guarantee absolute security.

6. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with:
Service providers who help operate our website (e.g. Kajabi, Stripe, PayPal)
Legal authorities if required by law or to protect our legal rights
These providers may store or process data outside Australia, but we only engage reputable platforms with appropriate privacy safeguards.

7. Cookies and Tracking Tools
Our website uses cookies and Kajabi’s built-in analytics to understand site activity and improve your experience. Cookies don’t personally identify you but help remember your preferences.
You can choose to disable cookies through your browser settings if you prefer.

8. Accessing or Correcting Your Information
You have the right to request access to or correction of your personal information.
Please email [email protected] with your request, and we’ll respond within a reasonable timeframe.

9. Complaints and Contact
If you believe your privacy has been breached, please contact us first at [email protected].
We’ll investigate and respond promptly.
If you’re unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.

 At The Empire of Love, your trust is sacred. Thank you for allowing us to hold your information with integrity and care.